HOTEL CALIFORNIAN ACCESSIBILITY STATEMENT

Hotel Californian (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.

We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.

We welcome feedback.

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at (805) 882-0100 or via email at info@thehotelcalifornian.com with a description of the issue you encountered and your contact information. Your experience matters to us.

The Hotel Californian website may contain material from social media sites such as Facebook, Instagram, Twitter, and YouTube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, YouTube, Twitter, and Instagram.

ACCESSIBLE FEATURES AND AMENITIES

Hotel Californian is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.

ADA Property Features:

• Accessible public entrance.
• The registration desk is 38” high. Hotel has a mobile check in/concierge desk and able to accommodate anyone at a registration desk or seated area.
• Accessible route from the public entrance to the registration area and accessible rooms.
• Accessible elevator. Accessible route to the elevator from the public entrance, registration desk and rooms.
• Accessible emergency exit.
• Accessible public restroom.
• Accessible route from parking area to the main entrance.
• Accessible parking in Valet drop-off and Self-Parking lot.
• TTY for guest use.
• Visual (strobe light) alarms.
• Guest room televisions have closed captioning.
• Braille signage throughout.
• Accessible food and beverage outlets: Accessible route to all food and beverage outlets from the public entrance and accessible rooms.
• Accessible spa facilities and locker room, and accessible route to spa and locker room facilities from the public entrance and accessible rooms.
• Accessible meeting and event facilities (Alhambra, Fairbanks, Flynn, Chaplin, Pickford, Serena, Court of Fatima, Court of Califia), and accessible route to all meeting and event facilities from the public entrance and accessible rooms.
• Service dogs are welcome at Hotel Californian.

ACCESSIBLE GUESTROOMS

Almeria King Accessible (3)

This accessible room features one king size bed. The bath is equipped with a roll-in shower. The room also has a visual alarm, notification devices for the doorbell or door knock, as well as for incoming phone calls that can be available upon request. Corresponding photos may not reflect the specific accessible room type or room feature provided by this room type.

For your comfort and convenience:

• 1 King Bed
• Roll-in shower or ADA Bath and Shower combination
• Roll-under sink
• TTY available
• Visual strobe light alarms
• Braille room numbers
• Lowered bed
• Lowered light switches
• Lowered door peep hole
• Lowered shelf storage

Sevilla King Accessible (1)

This accessible room features one king size bed. The bath is equipped with a roll-in shower. The room also has a visual alarm, and notification devices for the doorbell or door knock as well as incoming phone calls can be available upon request. Corresponding photos may not reflect the specific accessible room type or room feature provided by this room type.

For your comfort and convenience:

• 1 King Bed
• ADA Bath and Shower combination
• Roll-under sink
• TTY available
• Visual strobe light alarms
• Braille room numbers
• Lowered bed
• Lowered light switches
• Lowered door peep hole
• Lowered shelf storage

Sevilla Two Queen Accessible (1)

This accessible room features two queen size beds. The bath is equipped with a roll-in shower. The room also has a visual alarm, and notification devices for the doorbell or door knock as well as incoming phone calls can be available upon request. Corresponding photos may not reflect the specific accessible room type or room feature provided by this room type.

For your comfort and convenience:

• 2 Queen Beds
• ADA Bath and Shower combination
• Roll-under sink
• TTY available
• Visual strobe light alarms
• Braille room numbers
• Lowered bed
• Lowered light switches
• Lowered door peep hole
• Lowered shelf storage

Granada King Accessible (1)

This accessible room features one king size bed. The bath is equipped with a roll-in shower. The room also has a visual alarm, and notification devices for the doorbell or door knock as well as incoming phone calls can be available upon request. Corresponding photos may not reflect the specific accessible room type or room feature provided by this room type.

For your comfort and convenience:

• 1 King Bed
• ADA Bath and Shower combination
• Roll-under sink
• TTY available
• Visual strobe light alarms
• Braille room numbers
• Lowered bed
• Lowered light switches
• Lowered door peep hole
• Lowered shelf storage

Sestina King Accessible (1)

This accessible room features one king size bed. The bath is equipped with a roll-in shower. The room also has a visual alarm, and notification devices for the doorbell or door knock as well as incoming phone calls can be available upon request. Corresponding photos may not reflect the specific accessible room type or room feature provided by this room type.

For your comfort and convenience:

• 1 King Bed
• Roll-in Shower
• Roll-under sink
• TTY available
• Visual strobe light alarms
• Braille room numbers
• Lowered bed
• Lowered light switches
• Lowered door peep hole
• Lowered shelf storage

Cordova King Accessible (1)

This accessible room features one king size bed. The bath is equipped with a roll-in shower. The room also has a visual alarm, and notification devices for the doorbell or door knock as well as incoming phone calls can be available upon request. Corresponding photos may not reflect the specific accessible room type or room feature provided by this room type.

For your comfort and convenience:

• 1 King Bed
• ADA Bath and Shower combination
• Roll-under sink
• TTY available
• Visual strobe light alarms
• Braille room numbers
• Lowered bed
• Lowered light switches
• Lowered door peep hole
• Lowered shelf storage

Magellan Suite Accessible (1)

This accessible suite features one king size bed. The bath is equipped with a roll-in shower. The room also has a visual alarm, and notification devices for the doorbell or door knock as well as incoming phone calls can be available upon request. Corresponding photos may not reflect the specific accessible room type or room feature provided by this room type.

For your comfort and convenience:

• 1 King Bed
• ADA Bath and Shower combination
• Roll-under sink
• TTY available
• Visual strobe light alarms
• Braille room numbers
• Lowered bed
• Lowered light switches
• Lowered door peep hole
• Lowered shelf storage

Accessible route from public entrance and registration area to accessible rooms.

From a digitally accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the Hotel Californian website. The hotel is not responsible for any third-party content on the website.